WalkMe for SAP: Achieving Rapid Platform Adoption and ROI

The Issue: The Gap in Digital Use

Businesses spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Staff Uncertainty: Staff struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased use on help desks.


• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.

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• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.


• Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can complete tasks efficiently from the outset.